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Patrick McGowan, PhD
Professor, University of Victoria School of Public Health and Social Policy

Patrick joined the University of Victoria in January of 2002 and directs Self-Management BC. His background experience has been in health promotion research, administration, social planning and consulting. During the last 30 years his main focus has been on investigating implementation of best practices and effectiveness with health education programs for persons experiencing chronic health conditions, particularly self-management programs and strategies.
Phone: (604) 940-3574 or toll-free 1-866-902-3767
Jagdev Bains, MPE, MA, BSc
Coordinator, South Asian Self-Management Programs

Jagdev (Jay) joined the University of Victoria in May of 2009 and coordinates South Asian Self-Management Programs. His background experience has been in employment counseling, job mentoring, recruiting and training volunteers. He is a professional immigrant from India with background experience in the field of sports science and coaching focussing on health educaiton and skill training. Currently Jay is pursuing doctoral studies at Visva-Bharati Univversity, Santiniketan, India.
Phone: (604) 763-6523 (cell), (604) 940-8967 or toll-free 1-866-902-3767 
Casandra Banman, RPN, RCC, BA
Coordinator,  North Self-Management Programs
Casandra first became aware of self-management programs in 2015 when she informed her healthcare team that she did better in groups and requested information to that end. After taking two self-management programs she was convinced that becoming a volunteer leader was the direction for her; a goal she accomplished in early 2016. Since then, she has expanded her involvement with Self-Management BC to include becoming a health coach in both the Diabetes Health Coach Research Study and the Self-Management Health Coach Program, representing Self-Management BC at health fairs, and recently becoming a Master Trainer. Her background as a Registered Psychiatric Nurse working in community mental health has proven an asset in coordinating self-management programs. Having travelled to the province’s northern regions several times, Casandra fell in love with the area and people’s resilient nature.
Phone: (604) 946-4450 or toll-free 1-866-902-3767

Christine Bramwell, BA
Coordinator, Interior Self-Management Programs 

Christine joined the University of Victoria in November 2010. She brings many years of administrative experience from her time working in the insurance industry. Christine is a Graduate of the University of Victoria and has a Bachelor of Arts. She oversees the Interior region of the province. 

Phone: (604) 946-0251 or toll-free 1-866-902-3767
June Clearsky, Associate of Arts, Institute of Indigenous Government

Coordinator, Indigenous Provincial & Fraser (North) Self-Management Programs
June joined the University of Victoria as a volunteer leader in 2009 and began working as the Indigenous Liaison in July of 2010. She hasworked in Indigenous communities for the past 20 years and has extensive knowledge of Indigenous peoples in Canada. June has a passion for achieving wellness through the Lomilomi Massage (Hawaiian Massage) and is currently pursuing further education.

Phone: (604) 940-6950 or toll-free 1-866-902-3767  
Mark Davies
Senior Coordinator, Vancouver Island Self-Management Programs
Mark joined the University of Victoria in January 2002 and is the Senior Coordinator, with primary responsibility for Vancouver Island. Mark brings over 20 years of banking and customer service experience to this position.
Phone: (604) 940-3580 or toll-free 1-866-902-3767  
Julieta Gerbrandt, MSc
Qualitative Researcher
Julieta joined the University of Victoria in September of 2014 and is the Qualitative Researcher. Her graduate thesis focused on human nutrition and food security of people living with disabilities. Her background experience has been in health promotion research projects that focus on gender or economic status as social determinants of health. Julieta is currently providing program support for the Self-Management Health Coach Program. 

Phone: 604-940-9424 or toll-free 1-866-902-3767
Karen Hannah, BA, BSW
Coordinator, Self-Management Health Coach Program
Karen's initial involvement with University of Victoria's Self-Management Programs was as a participant, volunteer Leader and Master Trainer. She has been a Coordinator since 2001, most recently in the Vancouver Coastal region. She is currently the Coordinator for the Health Coach Program. As a T-Trainer for self-management programs and has delivered trainings across Canada and in the US. Her previous experience includes 20 years of community resource development, and delivering health and social service programs in remote and culturally diverse communities.
Email: and
Phone: (604) 940-3573 or toll-free 1-866-902-3767  
Suzanne Harmandian, RSA Dip Bus Studies
Program Assistant, Research 
Suzanne joined the University of Victoria in 2009 after 20 years working in legal offices in British Columbia and England. Suzanne offers an extensive background in administrative skills and is currently working as a Research Assistant as well as providing administrative support for all aspects of the office. 
Phone: (604) 946-0195 or toll-free 1-866-902-3767
Fran Hensen, RN, BScN, MAL/Ed
VADAC Project Lead, Clinical Nurse Specialist
Fran is the Project Lead for the Victoria Assistive Devices and Coaching (VADAC) Study taking place in Victoria. Fran's previous professional and personal experiences consist of working in several Health Authorities in multidisciplinary environments that support Health Prevention and Promotion initiatives (Public Health and Primary Care) and support collaborative team approaches involving interdisciplinary projects and program redesign. Her dedication to involvement in peer coaching for chronic diseases strengthens her ongoing practice and commitment towards initiatives that promote the development of informed and activated patients in managing chronic health conditions on a daily basis. 
Phone: (250) 516-5742
Lisa Herriot, BA
Program Assistant, Self-Management Health Coach Program
Lisa joined the University of Victoria in 2013. She provides administrative support to the Self-Management Health Coach Program. Lisa brings to this role many years of experience working in a non-profit environment. She is a graduate of the University of Saskatchewan with a Bachelor of Arts in Urban Planning. 
Phone: (604) 940-8973 or toll-free 1-866-902-3767
Navah Jacobs, CDA, DipDH, BScDH
Research Assistant and Data Coordinator
Navah's experience in the health science field over the past 30 years has included clinical practice and teaching undergraduate students. Navah's degree included a focus on statistics, epidemiology, and public health programs. Previous volunteer experience includes a focus on the geriatric sector where Navah provided cognitive support and music therapy to non-ambulatory patients in care.
Phone: (604) 940-8926 or toll-free 1-866-902-3767 
Courtney Kang, MD, MPH
Coordinator, Chinese Self-Management Programs

Courtney has been working in this position since September 2010. Her previous training and working experience were mostly around health care, health research and higher education. After years of researching on the measurement of health-related qualitify of life, Courtney now enjoys implementing self-management programs among Mandarin/Cantonese-speaking people in the Lower Mainland as these evidence-based programs are truly effective in improving people's health and quality of life.
Phone: (604) 940-8967 or toll-free 1-866-902-3767

Naida Khan, BBA, MBA
Project Support
Naida joined the University of Victoria in June 2017 and works as a Project Support Assistant. Her background in the non-profit sector includes resource development and coordination for social service and health promotion organizations. Naida has volunteered with legal, sport and education organizations and enjoys working with others who are passionate about creating positive change.
PHone: (604) 940-9796 or toll-free 1-866-902-3767

Charles Labun, BSc (HON)
Coordinator, Fraser (South) Self-Management Programs
Charles joined the University of Victoria in April 2016. His background experience includes: adult and medical education, career and health coaching, concept development for research and development, training and Board work for non-profit organizations. Over the last 20 years his main focus has been on working in an educational capacity with physicians and patients and volunteering as a Board member in the charitable and non-profit sector. Charles oversees the communities of White Rock, Surrey and Delta. 

Phone: (604) 946-0521 or toll-free 1-866-902-3767
Sherry Lynch, BA, MSW
Research Associate

Sherry joined the University of Victoria in September 2003 and works as a Research Associate. Her background experience is in psychology and social work. Prior to joining the University of Victoria, she had 14 years experience with non-profit societies and health care agencies, specifically in the area of volunteer management. Her involvement in self-management programs began in 1989 with the implemention of the Arthritis Self-Management Program in Canada.
Phone: (604) 940-3572 or toll-free 1-866-902-3767 
 Norma Mah, BComm
Project Support

Norma joined the University of Victoria in April 2018. She provides administrative support to the Coordinators, and manages inquiries and registrations for our programs. Norma brings several years of experience managing workshops and courses throughout BC through her previous work with a provincial outreach program. She is a graduate of the University of British Columbia with a Bachelor of Commerce in Marketing, and is a firm believer in life-long learning and growth.

Phone: (604) 940-1273 or toll-free 1-866-902-3767
Ginette McLennan, BA, BEd
Project Support
Ginette joined the University of Victoria in September 2008 and is primarily responsible for maintaining an inventory of program materials, and all shipping and receiving throughout the province for self-management programs. Ginette brings several years of experience coordinating community volunteer activities throughout the province.
Phone: (604) 940-8924 or toll-free 1-866-902-3767  
John Murphy
Coordinator, Vancouver Coastal Self-Management Programs
John joined the University of Victoria in April 2015 and coordinates programs for the Vancouver Coastal region. His professional background includes 30 years of senior management, business systems and technology experience with major corporations and consulting firms. John also has 20 years of varied volunteer experience with non-profit organizations that includes 3 years as a volunteer Chronic Pain Self-Management Program Leader and Master Trainer prior to joining the University of Victoria as a staff member.
Phone: (604) 940-3568 or toll-free 1-866-902-3767

Louise Rolland, DCH, AIEHP, DBA
Office Manager and Coordinator, Sunshine Coast Self-Management Programs

Louise joined the University of Victoria as Office Manager and Program Coordinator for the Sunshine Coast Region in 2011. She had been a Volunteer Leader and Master Trainer since 2006. Her background in health care, the criminal justice system, and social programs have proven to be an asset. Focusing on healing arts, self-management concepts and the opportunity to administer our programs fulfill her lifelong passion to help others.
Phone: (604) 940-8945 or toll-free 1-866-902-3767
 Shayan Shakeraneh, BMLSc, MPH
Research Assistant
Shayan joined the University of Victoria in August 2007 as a Volunteer Leader for various self-management programs and begain working as a research assistant in October 2017. A graduate of UBC's Master of Public Health Program, Shayan brings to his role many years of research experience in infection control, breast cancer and undergraduate research program development.
Phone: (604) 940-9424 or toll-free 1-866-902-3767