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Community Resources

Links to government and non-governmental organizations provincially, nationally and internationally that can help you to “Live a Healthy Life” while managing chronic health conditions.


BC 211
Available to the Lower Mainland, 211 helps link people rapidly and easily to the services they need, avoiding the stress and confusion of searching for programs and services. Certified Information and Referral Specialists help callers to determine their needs and options.
FETCH (For Everything That's Community Health)
This is an online resource that helps patients and health care providers find information on social and health resources within their own community, including counselling, crisis intervention, employment assistance, and agencies that provide support for various medical conditions. 

HealthLink BC
Call 8-1-1
24/7 access to non-emergency health information and services. Translation services are available in over 130 languages on request. Speak with a nurse about your symptoms, consult with a pharmacist about your medication questions, or get healthy eating advice from a dietitian. You can also find the health services and resources you need, closest to you.

Seniors Health Care Support Line
1-877-952-3181 or in Victoria 250-952-3181
Seniors who have issues accessing health-care services or with the health care they received can call the Seniors Health Care Support Line to receive timely resolution of problems. This toll-free phone line is available Monday-Friday from 8:30 a.m. to 4:30 p.m.

Alzheimer Society of BC

Aplastic Anemia and Myelodysplasia Association

The Arthritis Society
BC Lung Association
BC Cancer Agency
BC Lupus Society

BC Schizophrenia Society

Canadian Cancer Society

Canadian Celiac Association 

Canadian Diabetes Association
Canadian Digestive Health Foundation
Canadian Hemochromatosis Society
Canadian Liver Foundation

Canadian Lyme Disease Foundation

Canadian Mental Health Association

Canadian Pain Coalition

Canadian Spondylitis Association

Chronic Pain Association of Canada
Chronic Obstructive Pulmonary Disorder (COPD) Canada
Crohn’s & Colitis Foundation of Canada

Heart & Stroke Foundation

Hepatitis C Education & Prevention Society

Huntington Society of Canada


Kidney Foundation of Canada

Multiple Sclerosis Society of Canada

Muscular Dystrophy Canada

Pain BC Society

Pain Resource Centre
(resource developed by the Canadian Pain Coalition and the Education Special Interest Group of the Canadian Pain Society)

Parkinson Society of BC
People in Pain Network
Positive Living Society of BC
Positive Women’s Network

PARC - Promoting Awareness of RSDS (Reflex Sympathetic Dystrophy) and CRPS (Complex Regional Pain Syndrome) in Canada
Spinal Cord Injury BC

Stroke Recovery Association of BC

Personal Supports Information Line
A single access point for information about government programs providing equipment and assistive aids. This line is available Monday to Friday, 9 am to 4 pm. 
Phone: 1-866-866-0800
If you are receiving Ministry services, press option 1, input your Person ID and PIN, or your Social Insurance Number, then press option 3, and then press option 6.
If you are receiving Ministry services and do not have  a Person ID or Social Insurance Number, or you are not a ministry client, press option 2, enter your 10 digit phone number, then press option 3, and then press option 7. 

Active Living Coalition for Older Adults
The Active Living Coalition for Older Adults (ALCOA) strives to promote a society where all older Canadians are leading active lifestyles that contribute to their overall well-being.
ALCOA, a partnership of organizations and individuals having interest in the field of aging, encourages older Canadians to maintain and enhance their well-being and independence through a lifestyle that embraces daily physical activities.

Healthy Canadians - Government of Canada
Provides information on such topics as recalls and advisories, healthy living initiatives, and the Healthy Living Guides (Canada Food Guide and Physical Activity Guide).
Healthy Families BC
A cross-government health promotion initiative that seeks to improve the health of British Columbians by taking steps to address common risk factors and reduce chronic disease.

New Health Partnerships Information for People with Chronic Conditions: Self-Management Support: Information for Patients and Families
This document is intended as a resource for patients and family members dealing with chronic or long-term conditions. Includes such topics as information on being active in health care, getting started with self-management, staying on strack, and a section on resources and tools. 
Osteofit A fitness program designed for people with osteoporosis available in select communities in BC. 
Physical Activity - Public Health Agency of Canada
Canada's Physical Activity Guidelines are available for download.

Physical Activity Line (PAL)
A resource for practical and trusted physical activity and healthy living information. The line provides guidance to help you become more physically active, overcome your barriers and stay motivated, education on the most up to date, trusted physical activity and health information and connects you with health professionals and community health and fitness programs. Staffed by CSEP Certified Exercise Physiologists® are available Monday to Friday 9:00 AM - 5:00 PM, to assist you with all of your physical activity related needs. Call 8-1-1 as PAL is now part of HealthLink BC.
Safety at Home for Seniors
An Australian insurance company's blog provides information on several aspects of seniors safety including home security, medical emergencies and online safety.
This US website provides well-researched fact-based resources on this topic.
A website section from the US Traffic Safety Store that features helpful information on driver safety for older adults. 

Dietitians of Canada

Canada Food Guide

BC Centre for Elder Advocacy & Support

Disability Alliance BC (formerly BC Coalition of Persons with Disabilities)

This guide provides information on how to care for people with Alzheimers or dementia. It includes caregiver wellness information such as how to properly deal with stress. 

PeerNet BC
Crimes Against Seniors
The National Crime Prevention Council in the US has resources for stopping elder abuse and senior financial fraud. 
Public Health Agency of Canada – Division of Aging & Seniors
The Division of Aging and Seniors (DAS) provides federal leadership on seniors' public health issues in order to optimize healthy aging. As such, DAS is the focal point for information and centre of expertise in the area. The Division strives to influence policy development, to expand and transfer the knowledge base, and to engage stakeholders on matters concerning healthy aging, including the prevention and control of disease and injury in older adult life. Features the Safe Living Guide - A Guide for Home Safety for Seniors available for download.
US Government National Council on Aging
The National Council on Aging is a non-profit service and advocacy organization headquartered in Washington, DC. NCOA is a national voice for older Americans - especially those who are vulnerable and disadvantaged - and the community organizations that serve them. The website includes sections on chronic conditions and falls prevention, as well as downloadable fact sheets.

DISCLAIMER: This list is in no way exhaustive and the University of Victoria does not endorse any aforementioned resource as most effective. Please share with us any other resources that might be considered for inclusion by emailing