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Chronic Disease Management/Self-Management Support

The Chronic Disease Management/Self-Management Support - Shifting the Way We Think is a two day educational training for professional staff developed by Vancouver Coastal Health, Fraser Health and the BC Academic Health Council. NOTE: The University of Victoria does not offer this training and has listed this as a resource. The goal of the session is to increase staff’s knowledge and skills in working with their clients who have a chronic condition so they can support them in their self-management and behavioural change. Staff enrolled in the education is expected to complete a short self learning e-module prior to the day one session. This self-learning e-module provides an overview of chronic disease and self-management so that there is some minimal foundational knowledge.
Day one provides an introduction to chronic disease and introduces concepts and tools. They learn about the 5As, Stages of Change, behavioural change counseling and action plans. The course provides case studies and many opportunities to practice the skills. Day two is delivered a week to two weeks after day one. The reason for this is to provide participants opportunities to practice their skills. Day two focuses more on integrating their self-management strategies into their client assessments. They learn about disease specific strategies for self-management support.
Ongoing support for staff is provided by educators and clinical practice leads within the organization.

Program Manual
A program manual is available for facilitators who are interested in delivering the two day workshop. A train the trainer workshop can be provided upon request. The manual comes complete with the objectives of the workshop and tools and resources to deliver the program. 
The professional staff take away a Chronic Disease Self-management Support Toolkit with quick references on the tools that can be utilized.
Fidelity Standards for Training and Implementation
This staff educational program has a facilitator’s manual with resources. Evaluation of the course delivery is completed by each participant. Ongoing support of the learnt skills is provided by educators and clinical practice leads who have gone through the training.
Program’s Evaluation History
As part of the development of the curriculum, the program was evaluated by an evaluator. Ongoing staff evaluations are completed with each course delivery.